Product repair For both administrative and tracking purposes, a return authorization (RA) is required prior to shipping any product to SKF. To request an RA at any time, please use our convenient, on-line request tool at www.skf.com/mh/ra. If you are unable to use our on-line self-service tool, please e-mail your request instead to [email protected]. Products
Equipment calibration Your company’s procedures and processes, in particular those with ISO 9000 certifications, may require periodic calibration of your measurement equipment, and such rules may be applicable to your data collectors. But even without any mandated obligations, it makes good sense to check your vibration measurement equipment from time to time to verify that
Technical support Request technical support We invite you to submit your technical support query via the on-line form below. You must be a REGISTERED USER to use this service. You may register your product on-line. After registering your product, contact Technical Support via our on-line form below or by email, phone or fax. Electronic technical
Technical support self-help portal The Technical Support Centre’s knowledge database Visit the SKF technical support self-help portal for 24/7 access to hundreds of support articles and FAQs (frequently-asked questions) about your particular SKF product. The self-help portal allows you to open a new support case, request a return authorization for repair, or request a calibration.
Product Support Plans SKF is committed to customer support excellence. The goal of a SKF Product Support Plan (PSP) is to help you increase and optimize your return on investment in SKF products. This includes extending the life of their product and facilitating the success of their program. This allows you to compete in your
Condition monitoring product downloads Downloads may contain updates for system reliability, application compatibility and more. Contact Customer Service to check your options for upgrading your product to the current version. PRODUCT DOWNLOADS Software: SKF @ptitude Observer software SKF @ptitude Analyst software SKF @ptitude Thin Client Transfer software SKF Asset Management Support Tool SKF Analysis and
Condition monitoring training Get more out of your SKF products SKF offers a wide range of training courses to help you maximize the benefits of using your SKF products. These courses are designed with a real-world practical approach for engineers and technicians to apply what they’ve whose responsibilities require them to be proficient in the
Condition monitoring product support Support for product repairs, calibration and technical issues Register your product, learn about our product support plans and stay current with the latest software and firmware maintenance releases. Product support – contact information Product Support: To request a return authorization, product calibration or a product support plan, access the applicable page
Eddy Current Probe Systems The CMSS 785 system is an eddy-current type non-contact displacement/vibration system. It is used for measuring shaft vibration, axial position, rotational speed and phase in rotating equipment. Such equipment ranges from from small machinery to large critical machinery. The CMSS 785 can be used in conjunction with the SKF On-line systems
Vibration sensors With the proper sensor to supply the critical operating information, the machine operates in a safer condition for both the machine as well as the personnel operating the machine. Various machine operating conditions concerning temperature extremes, magnetic fields, vibration range, frequency range, electromagnetic compatibility (EMC) and electrostatic discharge (ESD) conditions and the required